In a series of apps, we are planning to create in order to support civil rights, our first app is dedicated to freedom of peaceful assembly. During the initial research phase, our team collected existing data, interviewing lawyers and people recently detained at protests.
We came across some problems that could be solved with a mobile app: immediate information about the fact of the detention, detainee's current geolocation tracking, instruction, and guidance to the detainees and their contacts.
Our app helps civil activists instantly inform their trusted contacts about a fact of detention and share their current location. We also provide instructions for detainees and their supporters.
During qualitative tests, testers had a 100% success rate and, it took them a relatively short period of time for the SOS mode launch. However, testers were confused about check-in mode, navigation, and privacy. We also discovered that the SOS button wasn’t really perceived as a button
In the Hi-Fi prototype, we fixed the problems discovered during the qualitative tests and tried a few optional solutions for different interface elements.
As a result, we decided to use the slider for the SOS button, designed additional screens, reworked onboarding pages, created our color scheme and visual style
We implemented the application with SwiftUI and Alamofire. At this stage, we decided to use Twilio as an external service for SMS notifications.
After releasing on TestFlight, we had around one hundred unique installs and almost two hundred sessions with one crash only
The app was localized for English, Russian, and French languages. We worked with the tone of voice to reduce the user's anxiety level
After the testing, we came up with some advancements:
— We're planning to work on a full-fledged back-end part because it'd help us reduce the cost per notification and extend the functionality;
— Redesign the color scheme and the app's look and feel;
— Change the app's name for some markets.
At this moment, we're extending the functionality and preparing the app for full-fledged testing
Vladislav Likh, UI/UX Design
Natalia Kuznetsova, Product management
Nikita Velichko, iOS development
Alexander Kirichenko, Localization
Saida Rzaeva, marketing